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Mid-sized health systems are under extraordinary pressure. Tight margins, limited buying power and fierce competition for talent leave little room for error — especially as labor shortages and rising costs escalate. But some are turning these constraints into opportunities. Eighteen…

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Emergency departments are struggling with overcrowding, long patient wait times and skyrocketing costs — especially for psychiatric patients. Without effective solutions, ED boarding persists, harming patient outcomes and draining hospital resources. Missed opportunities for efficiency and ROI weigh heavily on…

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Health systems are under pressure to deliver high-quality telemetry care while addressing staff burnout, workflow inefficiencies and patient safety risks. Without the right innovations, monitoring teams face overwhelming workloads, bedside staff struggle with disconnected workflows, and hospitals risk missing critical…

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WellSpan Health faced a critical nursing shortage, high levels of burnout, and administrative overload. To overcome these challenges, the Pennsylvania health system turned to a smart hospital platform — an AI-powered solution that enhances patient safety, optimizes workflows, and improves…

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Gone are the days when telehealth was merely a “nice to have” — it’s now a strategic necessity. Health systems that fail to scale and integrate virtual care effectively will fall behind in efficiency, care access, and meeting both patient…

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Intermountain, Penn Medicine and Nemours Children’s are leveraging AI to transform contact center operations. The result? Shorter patient wait times, increased new patient visits and greater staff satisfaction. In a recent roundtable, executives from these health systems and more shared…

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