The National Committee for Quality Assurance has named the best commercial health plans of 2023 based on factors that include care quality, patient satisfaction and efforts to keep improving.
The ratings were released Sept. 15 and are based on 2022 data from commercial plans that reported HEDIS and CAHPS results to the NCQA, along with NCQA Accreditation status. Plans were rated on a zero- to five-star scale, with five being the highest rating.
In total, 428 commercial plans received a rating. Only two commercial plans received five stars. The full list of ratings is here.
Best-rated commercial health plans in each state:
*Plan star ratings are included in parentheses
Alabama
UnitedHealth's PreferredOne PPO (4)
Alaska
Aetna PPO/EPO (3)
Premera BCBS PPO (3)
Arizona
UnitedHealth's PreferredOne PPO (4)
Arkansas
Aetna PPO/EPO (3)
United HealthCare Services POS/PPO (3)
UnitedHealthcare POS/PPO (3)
California
Kaiser Southern California HMO (4.5)
Kaiser Northern California HMO (4.5)
Colorado
Denver Health HMO/POS (4)
Kaiser Colorado HMO (4)
United Healthcare Services POS/PPO (4)
UnitedHealthcare POS/PPO (4)
UnitedHealth's PreferredOne PPO (4)
Connecticut
Aetna PPO/EPO (4)
Anthem BCBS HMO/POS (4)
Cigna HMO/POS (4)
EmblemHealth's ConnectiCare HMO/POS (4)
EmblemHealth's ConnectiCare POS/EPO (4)
UnitedHealthcare POS/PPO (4)
United Healthcare Services POS/PPO (4)
Delaware
Johns Hopkins US Family PPO (4)
District of Columbia
Kaiser Mid-Atlantic HMO (5)
Florida
Capital Health Plan Commercial HMO (4.5)
Georgia
Kaiser Georgia HMO (4)
Hawaii
Kaiser Hawaii HMO (4)
Hawaii Medical Service Association HMO/POS (4)
Hawaii Medical Service Association PPO (4)
Idaho
Blue Cross of Idaho PPO (4)
Intermountain's SelectHealth POS (4)
UnitedHealth's PreferredOne PPO (4)
Illinois
Medical Associates HMO/POS (4.5)
Indiana
Anthem BCBS HMO/POS (3.5)
Iowa
HealthPartners Commercial HMO/POS/PPO (4.5)
Medical Associates HMO/POS (4.5)
Wellmark BCBS HMO/POS (4.5)
Kansas
BCBS Kansas City HMO (4)
UnitedHealth's PreferredOne PPO (4)
Kentucky
Anthem BCBS HMO (4)
Humana PPO (4)
UnitedHealthcare POS/PPO (4)
UnitedHealthcare Services POS/PPO (4)
Louisiana
BCBS' Vantage HMO/POS (3.5)
Maine
Martin's Point US Family HMO (4.5)
Harvard Pilgrim Health Care HMO/POS (4.5)
Maryland
Kaiser Mid-Atlantic HMO (5)
Massachusetts
BCBS Massachusetts PPO (4.5)
BCBS Massachusetts HMO/POS (4.5)
Harvard Pilgrim Health Care HMO/POS (4.5)
Mass General Brigham HMO (4.5)
Martin's Point US Family HMO (4.5)
Tufts PPO (4.5)
Tufts HMO/POS/EPO (4.5)
Michigan
BCBS HMO (4)
BCBS PPO (4)
Health Alliance HMO/POS (4)
Physicians Health Plan HMO/POS (4)
Spectrum's Priority Health HMO/POS (4)
Spectrum's Priority Health PPO (4)
UnitedHealth's PreferredOne PPO (4)
Minnesota
BCBS PPO (4.5)
Group Health HMO/POS/PPO (4.5)
HealthPartners Administrators HMO/POS/PPO (4.5)
HealthPartners HMO/POS/PPO (4.5)
UnitedHealthcare POS/PPO (4.5)
United Healthcare Services POS/PPO (4.5)
Mississippi
Aetna PPO/EPO (3)
Missouri
Anthem BCBS HMO/POS (4)
BCBS Kansas City HMO (4)
UnitedHealth's PreferredOne PPO (4)
Montana
Aetna PPO/EPO (3)
Cigna PPO/EPO (3)
PacificSource PPO (3)
UnitedHealthcare POS/PPO (3)
United Healthcare Services POS/PPO (3)
Nebraska
Aetna PPO/EPO (4)
United Healthcare Services POS/PPO (4)
UnitedHealth's PreferredOne PPO (4)
UnitedHealthcare POS/PPO (4)
Nevada
UnitedHealth's Health Plan of Nevada HMO/POS (3.5)
New Hampshire
Martin's Point US Family HMO (4.5)
New Jersey
Horizon BCBS POS (4)
New Mexico
Presbyterian HMO/POS/PPO (3.5)
New York
Independent Health HMO/POS (5)
North Carolina
Aetna PPO/EPO (4)
BCBS POS (4)
North Dakota
Medica HMO/POS (4)
Medica PPO (4)
Sanford HMO (4)
United Healthcare Services POS/PPO (4)
UnitedHealthcare POS/PPO (4)
UnitedHealth's PreferredOne PPO (4)
Ohio
Anthem BCBS HMO (4)
AultCare PPO (4)
ProMedica's Paramount HMO (4)
UnitedHealth's PreferredOne PPO (4)
Oklahoma
Aetna PPO/EPO (3)
United HealthCare Services POS/PPO (3)
UnitedHealthcare POS/PPO (3)
Oregon
Kaiser Northwest HMO (4)
Providence PPO (4)
Pennsylvania
Blue Cross' Capital Advantage POS (4.5)
Blue Cross' Keystone Central HMO/POS (4.5)
Martin's Point US Family HMO (4.5)
UPMC HMO (4.5)
UPMC Benefit Management HMO (4.5)
UPMC Benefit Management PPO/EPO (4.5)
UPMC Health Coverage HMO (4.5)
UPMC Health Plan Commercial HMO (4.5)
Rhode Island
BCBS POS (4.5)
BCBS PPO (4.5)
Tufts HMO/POS.EPO (4.5)
UnitedHealthcare POS/PPO (4.5)
United Healthcare Services POS/PPO (4.5)
South Carolina
UnitedHealth's PreferredOne PPO (4)
South Dakota
Medica PPO (4)
Sanford HMO (4)
UnitedHealth's PreferredOne PPO (4)
Wellmark BCBS PPO (4)
Tennessee
UnitedHealthcare HMO/POS (4)
UnitedHealth's PreferredOne PPO (4)
Texas
University Health's Community First HMO/POS (4)
UnitedHealth's PreferredOne PPO (4)
Utah
Intermountain's SelectHealth HMO/POS (4)
UnitedHealth's PreferredOne PPO (4)
Vermont
Martin's Point US Family HMO (4.5)
Virginia
Kaiser Mid-Atlantic HMO (5)
Washington
Kaiser Northwest HMO (4)
Kaiser Washington HMO (4)
Kaiser Washington PPO (4)
UnitedHealth's PreferredOne PPO (4)
West Virginia
Johns Hopkins US Family HMO (4)
UnitedHealth's PreferredOne PPO (4)
Wisconsin
Dean Health Plan HMO (4.5)
Group Health Cooperative HMO (4.5)
HealthPartners HMO/POS/PPO (4.5)
Medical Associates HMO/POS (4.5)
Network Health Plan HMO/POS (4.5)
Quartz HMO/POS (4.5)
Wyoming
UnitedHealthcare POS/PPO (3)
United HealthCare Services POS/PPO (3)