UnitedHealthcare is eliminating out-of-pocket costs for its "24/7 Virtual Visits" program for eligible members enrolled in fully insured employer-sponsored plans, starting July 1.
The new offering, which was sent to brokers in June, aims to lower medical costs and encourage earlier use of care, thereby reducing the risk of complications or need for emergency care in the future.
The virtual visits are available by video or phone through UnitedHealthcare's website or app, including virtual care services from Optum. The virtual providers available can treat a wide range of conditions, including many that are treated in urgent care or the ER.
Employers with self-funded plans can also adopt a similar offering for employees.